{"id":751,"date":"2021-09-06T14:04:37","date_gmt":"2021-09-06T17:04:37","guid":{"rendered":"https:\/\/intragroup.com.br\/en\/?p=751"},"modified":"2022-03-18T16:30:42","modified_gmt":"2022-03-18T12:30:42","slug":"have-you-heard-of-rpa-robotic-process-automation","status":"publish","type":"post","link":"https:\/\/intragroup.com.br\/en\/have-you-heard-of-rpa-robotic-process-automation\/","title":{"rendered":"Have you heard of RPA (Robotic Process Automation)?"},"content":{"rendered":"<p>It is the name given to automation solutions using software (robots) that navigate the systems visualization layer.<\/p>\n<p>They are intended to replace repetitive, operational, and low-importance tasks \u2014 so they free people to engage in activities that require the use of judgment, reason, feelings, and human factors that contribute to any company&#8217;s innovation.<\/p>\n<p>This is a tool that works in the area of \u200b\u200bcognitive process automation, which uses the latest artificial intelligence tools to bring new solutions to the business world.<\/p>\n<p>One of the most used examples of RPA \u2013 Robotic Process Automation \u2013 is in customer service platforms.<\/p>\n<p>In a call center, the technology will be responsible for recording updates, verifying orders, opening customer data histories, etc.<\/p>\n<p>In addition, RPA can also help with activities such as:<\/p>\n<ul>\n<li>1. Customer billing<\/li>\n<li>2. Order processing<\/li>\n<li>3. Sending notifications<\/li>\n<li>4. Updating customer and employee profiles<\/li>\n<li>5. Closing Fraudulent Accounts<\/li>\n<li>6. Generating Compliance Reports<\/li>\n<li>7. Operate applications<\/li>\n<li>8. Make complex calculations<\/li>\n<li>9. Manage HR talent pool<\/li>\n<li>10. Record, modify, validate and analyze company data<\/li>\n<li>11. Monitor automated tasks<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>It is the name given to automation solutions using software (robots) that navigate the systems visualization layer. They are intended to replace repetitive, operational, and low-importance tasks \u2014 so they free people to engage in activities that require the use of judgment, reason, feelings, and human factors that contribute to any company&#8217;s innovation. This is [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":777,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"site-sidebar-layout":"default","site-content-layout":"default","ast-site-content-layout":"","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[1],"tags":[],"class_list":["post-751","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-sap-business-one"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Have you heard of RPA (Robotic Process Automation)? - Intragroup - SAP Specialists<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/intragroup.com.br\/en\/have-you-heard-of-rpa-robotic-process-automation\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Have you heard of RPA (Robotic Process Automation)? - Intragroup - SAP Specialists\" \/>\n<meta property=\"og:description\" content=\"It is the name given to automation solutions using software (robots) that navigate the systems visualization layer. 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