ams - technical support
sap Business one

< Support, management and monitoring of your SAP environment />

In an increasingly digital scenario, efficient adaptation to new scenarios has become a daily challenge for managers.

Intragroup ‘s Application Management Services helps these managers on the journey from transition to digital transformation.

Through it, Intragroup offers services related to the operation of the SAP Business One system, responding to requests in the form of occurrences generated by our customers’ teams.

We design and work with customized models to meet the objectives and peculiarities of your business.

With the support service, we provide remote service to day-to-day demands, ensuring quick responses to questions or error corrections, within a detailed scope.

Our services include:

Service to users through SLA

Support structure suited to customer needs

Satisfactory speed for answering calls

Productivity and value for money

Ensuring an internal team focused on the development of new projects

In addition, in order to meet the demands generated by our customers, we set up an organizational structure for our support model, which consists of different technical and service levels, so that the necessary tasks are successfully completed.

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Executive Level

Responsible for the consulting and support directorate

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Generational and Coordination Level

Responsible for coordinating support and delivery managers

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Technical and Functional Level

Responsible for SAP B1 consulting and SAP B1 support analysis

Count on a company specialized in SAP Business One consulting and implementation

GET TO KNOW OUR CASES

Still in doubt?

Talk to one of our consultants to better understand how SAP Business One can help your business.